Privacy Policy
This Privacy Policy explains how informaon about you is collected, used and disclosed by EZ Markeng LLC
(“EZ or weor us”). This Privacy Policy applies to informaon we collect when you use our websites,
mobile applications and other online products and services (collecvely, the Services”). This Privacy Policy
does not apply to the informaon collected from: (1) web-based applicaons that are based on our mobile
applications but are published by third pares, (2) mobile applicaons that we distribute on behalf of third
pares and which are hosted and operated by such pares.
We may change this Privacy Policy from me to me. If we make changes, we will nofy you by revising the
date at the top of the policy and, in some cases, we may provide you with addional noce (such as by
adding a statement to our homepage or mobile applicaons or by sending you an email noficaon). We
encourage you to review the Privacy Policy whenever you access the Services to stay informed about our
informaon pracces and the ways you can help protect your privacy.
Collecon of Informaon:
INFORMATION YOU PROVIDE TO US
We collect informaon you provide directly to us. For example, we collect informaon when you create an
account, manage your user profile, parcipate in any interacve features of the Services, request our
e-newsleer or other markeng communicaons, parcipate in a promoon or survey, request customer
support or otherwise communicate with us. The types of informaon we may collect include your name,
email address, postal address, photograph, password, forum posts and comments, and other contact or
idenfying informaon you choose to provide.
INFORMATION WE COLLECT AUTOMATICALLY WHEN YOU USE THE SERVICES
When you access or use our Services, we automacally collect informaon about you, including:
User Informaon:
We may use your Personal Informaon for any of the following purposes: (i) to under-stand how users use
the Website; (ii) to administer, develop, or improve the Website; (iii) to respond to specific requests from
users; (iv) to protect the security or integrity of the Website; (v) to send noces of special promoons,
offers or solicitaons; (vi) to conduct market research surveys; (vii) to promote and market Our business
and various products; (viii) to provide you with the services you request or are otherwise offered through
the Website; (ix) to enforce the Website Terms of Use and this Privacy Policy, and to other-wise comply with
all laws, rules and regulaons.
Informaon Collected by Cookies:
We use various technologies to collect informaon, and this may include sending cookies to your computer
or mobile device. Cookies are small data files stored on your hard drive or in device memory that helps us
to improve our Services and your experience, see which areas and features of our Services are popular and
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count visits. For more informaon about cookies, and how to disable them, please see Your Choices”
below.
Other Informaon Collected with Permission:
Our mobile applicaons that are distributed through various app” stores may also request permission to
automacally collect other informaon from your mobile device, including your email address. We may only
collect this informaon with your authorizaon in accordance with your device operang system’s
permission process.
INFORMATION WE COLLECT FROM OTHER SOURCES
We may also obtain informaon from other sources and combine that with informaon we collect through
our Services. For example, if you create or log into your account through a social media site, we will have
access to certain informaon from that site, such as your name, account informaon, profile picture, phone
number, email address, gender, date of birth and friends lists, in accordance with the authorizaon
procedures determined by such social media site.
Use of Informaon
We may use informaon about you for various purposes, including to:
Provide, maintain and improve our Services;
Provide and deliver the products and services you request and send you related informaon,
including confirmaons and invoices;
Send you communicaons about products, services, offers, promoons, rewards, and events
offered by EZ and other companies, and provide news and informaon we think will be of interest
to you;
Send you technical noces, updates, security alerts and support and administrave messages;
Respond to your comments, quesons and requests and provide customer service;
Monitor and analyze trends, usage and acvies in connecon with our Services;
Personalize and improve the Services and provide adversements, content, suggested connecons
or features that match user profiles or acvies;
Link or combine with informaon we get from others to help understand your needs and provide
you with beer service; and
Carry out any other purpose for which the informaon was collected.
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EZ is based in the United Arab Emirates and the informaon we collect is governed by UAE Laws. By
accessing or using the Services or otherwise providing informaon to us, you consent to the processing and
transfer of informaon in and to the UAE and other countries.
Sharing of Informaon
We may share informaon about you as follows or as otherwise described in this Privacy Policy:
With vendors, consultants and other service providers who need access to such informaon to carry
out work on our behalf;
In response to a request for informaon if we believe disclosure is in accordance with any
applicable law, regulaon or legal process, or as otherwise required by any applicable law, rule or
regulaon;
If we believe your acons are inconsistent with the spirit or language of our user agreements or
policies, or to protect the rights, property and safety of EZ or others;
In connecon with, or during negoaons of, any merger, sale of company assets, financing or
acquision of all or a poron of our business to another company; or
With your consent or at your direcon, including if we nofy you through our Services that the
informaon you provide will be shared in a parcular manner and you provide such informaon.
We may also share aggregated or de-idenfied informaon, which cannot reasonably be used to idenfy
you.
Social Sharing Features
The Services may offer social sharing features and other integrated tools (such as the Facebook “Like”
buon), which let you share acons you take on our Services with other media, and vice versa. The use of
such features enables the sharing of informaon with your friends or the public, depending on the setngs
you establish with the enty that provides the social sharing feature. For more informaon about the
purpose and scope of data collecon and processing in connecon with social sharing features, please visit
the privacy policies of the enes that provide these features.
Analycs, Adversing and Other Services Provided by Other Companies
We may allow third pares to serve adversements in connecon with our Services, to provide analycs
services. These third pares may use cookies, web beacons, your account informaon (that you set up with
these third pares) and other technologies to collect informaon about you on our Services and other
websites and online services, such as your IP addresses, idenfiers associated with your mobile device or
applications on the device, the browsers you use to visit our Services, pages viewed, me spent on pages,
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links clicked, and conversion informaon. These third pares may also share this informaon with their
customers and clients. This informaon may be used by EZ, and these other companies and their customers
and clients, to analyze and track data, determine the popularity of certain content, deliver adversing and
content targeted to your interests, and beer understand your usage. Some of these third-party analycs
and adversing services offer you a choice to opt out the collecon of and/or sharing of this informaon;
This Privacy Policy does not apply to, and we are not responsible for, third-party cookies, web beacons, or
other tracking technologies.
Security
EZ takes reasonable measures to help protect informaon about you from loss, the, misuse and
unauthorized access, disclosure, alteraon and destrucon.
YOUR CHOICES
Website Account Informaon
You may update, correct or delete your website account informaon, which includes your username,
password, email address and avatar, by logging into your website account and managing your profile. If you
wish to delete or deacvate your website account, please email us at: privacy@ezbz.com
but note that we may retain certain informaon as required by law or for legimate business purposes. We
may also retain cached or archived copies of your website account informaon for a certain period of me.
Cookies
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your
browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies,
this could affect the availability and funconality of our Services.
Push Noficaons
With your consent, we may send push noficaons (or “alerts”) to your mobile device to provide service
informaon, service updates, promoonal communicaons and other related messages. You can deacvate
push noficaons by changing your noficaon sengs via your device.
Promoonal Communicaons
You may opt out of receiving promoonal messages from EZ by following the instrucons in those messages
or by contacng us at . optout@ezbz.com
If you opt out, we may sll send you transaconal or relaonship messages, such as those about your
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account or our ongoing business relaons.
Third Party Links and Services
The Website may contain links to other websites that may not be owned or operated by Us. We cannot
control nor are responsible for the privacy pracces or content of such other applicaons or websites. We
encourage you to read the privacy statements of each applicaon that you use and website that you visit.
Contact Us
If you have any quesons about these Terms, you may contact our support team . Support@ezbz.ae
EZ Markeng LLC
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TERMS OF SERVICE
These Terms of Use (“Terms”) apply to your access to and use of the websites, applicaons, technology
plaorm and services (collecvely, our Services or EZ Plaorm”) provided by EZ Markeng LLC and its
affiliates (“EZor We”). By clicking to indicate your acceptance or otherwise using our Services, you agree
to these Terms.
Please read the terms and condions carefully before accessing or using the EZ Plaorm. If you do not agree
to be bound by the terms and condions of this agreement, you may not use or access the EZ Plaorm.
Your access and use of our Services constute your agreement to be bound by the terms and condions,
which establishes a contractual relaonship between you and EZ. EZ may immediately terminate Services to
you, or generally cease offering or deny access to the Services or any poron thereof, at any me for any
reason without noce.
Supplemental terms may apply to certain Services (as defined below), such as policies for a parcular event,
loyalty programme, acvity or promoon, and such supplemental terms will be disclosed to you in
connecon with the applicable Services. Supplemental terms are in addion to, and shall be deemed a part
of this terms and condions for the purposes of the applicable Services. Supplemental terms shall prevail in
the event of a conflict with respect to the applicable Services.
Please refer to our Privacy Policy for informaon about how we collect, use and disclose informaon about
you.
1. ELIGIBILITY
a) You must be at least 18 years of age to access or use our Services. If you are under 18 years
of age (or the age of legal majority where you live), you may only access or use our Services
under the supervision of a parent or legal guardian who agrees to be bound by these Terms.
If you are a parent or legal guardian of a user under the age of 18 (or the age of legal
majority where you live), you
i. agree to be bound by these Terms and any applicable addional terms; and
ii. are fully responsible for the acts or omissions of such user in connecon with our
Services.
b) The Services are for personal use only. Organizaons, companies, or businesses may not use
the Services for any purpose. You may not use the Services if you have previously been
suspended or removed from the Services. Certain Services may not be available in all
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jurisdicons, and we reserve the right to impose addional eligibility requirements. The
Services are intended for access and use in the GCC region.
2. THE EZ PLATFORM
The EZ Plaorm provides a digital network which funcons as a marketplace where persons
(“User”) who seek to purchase goods, products, food, can be matched with persons, including food
licensed business Brands who can provide the products and services. Each User shall create a
User account that enables access to the EZ Plaorm by paying a membership fee for using the EZ
Plaorm. Any decision by a User to make use of or accept Services is a decision made in such Users
sole discreon.
Materials posted on the EZ Plaorm are not intended to amount to advice on which reliance should
be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on
such materials by any visitor to the EZ Plaorm, or by anyone who may be informed of any of its
contents.
We aim to update the EZ Plaorm regularly and may change the content at any me. If the need
arises, we may suspend access to the EZ Plaorm and the Services or close them indefinitely. Any of
the material on the EZ Plaorm or the Services may be out of date at any given me, and we are
under no obligaon to update such material.
EZ Plaorm Ownership- The EZ Plaorm and all rights therein are and shall remain EZs property or
the property of EZ’s licensors. Neither this Agreement nor your use of the EZ Plaorm convey or
grant to you any rights: (i) in or related to the EZ Plaorm except for the limited license granted; or
(ii) to use or reference in any manner EZs company names, logos, product and service names,
trademarks or services marks or those of EZ’s licensors.
2. USER ACCOUNTS
In order to use most aspects of the EZ Plaorm, you must register for and maintain an acve
personal user account (“Account”). You must be at least 18 years of age to obtain an account.
account registraon requires you to submit to EZ certain personal informaon, such as your name,
address, mobile phone number, gender and age. You agree to maintain accurate, complete, and
up-to-date informaon in your account. Your failure to maintain accurate, complete, and up-to-date
account informaon may result in your inability to access and use the EZ Plaorm, including your
ability to request access to your personal informaon or to opt in or out of markeng preferences,
or EZ’s terminaon of Services with you.
You agree to maintain the security and secrecy of your account username and password at all
mes. You agree and understand that you are responsible for all acvity that occurs under your
account, even as a result of loss, damage or the of the device through which you access the EZ
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Plaorm.
Unless otherwise permied by EZ in wring, you may only possess one account.
3. USER REQUIREMENTS AND CONDUCT
You may not assign or otherwise transfer your account to any other person or enty. You agree to
comply with all applicable laws when using the EZ Plaorm, and you may only use the EZ Plaorm
for lawful purposes. You will not, in your use of the EZ plaorm, cause nuisance, annoyance,
inconvenience, or property damage, whether to brands, other third-party provider or any other
party. In certain instances, you may be asked to provide proof of identy to access or use the EZ
Plaorm, and you agree that you may be denied access to or use of the EZ Plaorm if you refuse to
provide proof of identy. Failure to comply with the terms of this secon may result in our taking
certain acons against you, including but not limited to: (i) immediate, temporary or permanent
withdrawal of your right to use the EZ Plaorm (ii) legal acon against you including proceedings for
reimbursement of all costs on an (including, but not limited to, reasonable administrave and legal
costs) resulng from the breach (iii) disclosure of such informaon to law enforcement authories
as we feel is necessary and/or (iv) immediate, temporary or permanent removal of any posng or
material uploaded by you to our service.
4. LIMITED LICENSE
Our Services, including the text, graphics, images, photographs, videos, illustraons, trademarks,
trade names, service marks, logos, slogans and other content contained therein, are owned by or
licensed to EZ and are protected the UAE Laws. Except as explicitly stated in these Terms, EZ and our
licensors reserve all rights in and to our Services. You are hereby granted a limited, nonexclusive,
nontransferable, non-sublicensable, revocable license to use our Services for your own personal use
and to install our mobile applicaons on a device that you own or control; however, such license is
subject to these Terms and does not include any right to
(a) sell, resell or commercially use our Services;
(b) copy, reproduce, distribute, publicly perform or publicly display the Services, except as expressly
permied by us or our licensors;
(c) modify the Services, remove any proprietary rights noces or markings, or otherwise make any
derivave uses of our Services;
(d) reverse engineer any aspect of our Services or do anything that might discover source code or
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bypass or circumvent measures employed to prevent or limit access to any part of our Services;
or
(e) use our Services other than for their intended purposes.
Any use of our Services other than as specifically authorized herein, without our prior wrien
permission, is strictly prohibited and will terminate the license granted herein.
5. COMMUNICATIONS
By becoming a User, you agree to receive communicaons from us, including via e-mail, text
message, calls, and push noficaons. You agree that texts, calls or pre-recorded messages may be
generated by automac telephone dialing systems (where allowed by and in compliance with local
law). Communicaons from EZ, its affiliated companies and/or Brands, may include but are not
limited to: operaonal communicaons concerning your User account or use of the EZ Plaorm or
Services, updates concerning new and exisng features on the EZ Plaorm, communicaons
concerning promoons run by us or our third- party partners, and news concerning EZ and industry
developments. Standard text messaging charges applied by your cell phone carrier will apply to text
messages we send. If you no longer wish to receive promoonal or markeng-related
communicaons by text message, please contact optout@ezbz.com and/or review the Privacy
Policy for further informaon.
6. PAYMENT TERMS
Payment and Billing - As a User, you agree to pay any amounts charged by EZ for the various
membership categories offered by EZ Plaorm for using its Services (“Membership Fees”).
EZ will offer various membership services to you on a monthly or yearly subscripon/membership
basis. There will be mainly two type of monthly membership category- one for unflavored coffee
and one for the flavored coffee and your entlement of benefits from the use of EZ Plaorm will
depend on the membership category chosen by you.
If the payment method cannot be verified, is invalid or is otherwise not acceptable, your order may
be suspended or cancelled. You must resolve any problem encountered in order to proceed with
your order. When you acquire a limited license to use our Services, we and/or the plaorm may
send you an acknowledgment email that will have details of the items you have ordered. Please
check that the details in the acknowledgement message are correct as soon as possible and keep a
copy of it for your records.
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Cancellaon and Refund - Cancellaon of membership is not possible before the expiry of the term
of the membership and you may opt to disconnue or not to renew the Services aer the expiry of
the term of your membership subscripon. No Refund shall be processed for any cancellaon or
non-usage of Services offered by the EZ Plaorm.
Third-Party Sales - EZ does not authorize, and expressly prohibits, the purchase of services from
third pares. You will not offer to sell or purchase our services to or from other users or third
pares, and not sell or purchase our services to or from third pares. In addion to violang these
Terms, these resale purchase transacons may be fraudulent or may lead to identy the. EZ is not
responsible for any such transacons or any damages or harm that you might incur if you engage in
transacons involving other users or third pares.
Pricing and Taxes - All prices for services are shown in Emira Dirhams and do not include
applicable taxes and other charges, unless we state otherwise. Prices for services are subject to
change at any me, but changes will not affect any order you have already placed. You are
responsible for any sales, use, value-added or other governmental taxes, fees or dues due with
respect to your order. We may collect applicable taxes if we determine we have a duty to collect
taxes.
7. USER CONTENT
Our Services may allow you and other users to create, post, store and share content, including
messages, text, photos, videos, soware, artwork, audio, music, animaons and other materials
(collecvely, User Content”). Except for the license you grant below, as between you and EZ, you
retain all rights in and to your User Content. You grant EZ a perpetual, irrevocable, nonexclusive,
royalty-free, worldwide, fully-paid, and sub-licensable license to use, reproduce, modify, adapt,
publish, translate, create derivave works from, distribute, publicly perform and display your User
Content and any name, username or likeness provided in connecon with your User Content in all
media formats and channels now known or later developed without compensaon to you.
8. GUIDELINES
You are solely responsible for your conduct while accessing or using our Services, and you will not:
Violate any applicable law, contract, intellectual property or other third-party right or
commit a tort;
Engage in any abusive, disrespecul, harassing, threatening, inmidang, violent, predatory
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or stalking conduct;
Use or aempt to use another users account without authorizaon from that user and EZ;
Use our Services in any manner that could interfere with, disrupt, spam, negavely affect or
inhibit other users from fully enjoying our Services or that could damage, disable,
overburden or impair the funconing of our Services in any manner;
Aempt to circumvent any content-filtering techniques we employ or aempt to access or
tamper with any feature or area of our Services that you are not authorized to access,
which includes any aempt to probe, scan, or test the vulnerability of any system or
network, or breach or circumvent any security or authencaon measures;
Develop or use any applicaons that interact with our Services without our prior wrien
consent;
Sell, rent or purchase account interacons (such as selling, renng or purchasing followers,
re-sharing a post, likes, etc.)
Use any data mining, scraping, robots or similar data gathering or extracon methods
Bypass or ignore instrucons contained in any robots.txt file we provide that controls
automated access to porons of our Services; or
Use our Services for any illegal or unauthorized purpose, or engage in, encourage or
promote any acvity that violates these Terms.
You may also only post or otherwise share User Content that is non-confidenal and you have all
necessary rights to disclose. You may not create, post, store or share any User Content that:
Is unlawful, libelous, defamatory, obscene, pornographic, discriminatory, indecent, lewd,
suggesve, harassing, bullying, threatening, invasive of privacy or publicity rights, abusive,
inflammatory or fraudulent;
Includes content that directly aacks, threatens, or incites harm against other people based
on their race, ethnicity, naonal origin, religious affiliaon, sexual orientaon, sex, gender,
gender identy, disabilies or diseases.
Would constute, encourage or provide instrucons for a criminal offense, promote
self-injury or suicide, violate the rights of any party or otherwise create liability or violate
any local, state, naonal or internaonal law;
May infringe any patent, trademark, trade secret, copyright or other intellectual or
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proprietary right of any party;
Contains or depicts any statements, remarks or claims that do not reflect your honest views
and experiences or are otherwise false or misleading;
Contains mulple unrelated updates to a topic using a hashtag (#) or other similar search
mechanism, trending or popular topic, or promoted trend;
Contains duplicave content over mulple accounts or duplicate updates on one account;
Contains duplicate replies or menons or unsolicited replies or menons;
Impersonates, or misrepresents your affiliaon with, any person or enty;
Contains any unsolicited promoons, polical campaigning, adversing or solicitaons;
Contains any private or personal informaon of a third party without such third partys
consent;
Contains any viruses, malware, corrupted data or other harmful, disrupve or destrucve
files or content; or
Is, in our sole judgment, objeconable or that restricts or inhibits any other person from
using or enjoying our Services, or that may expose EZ or others to any harm or liability of
any type.
Although we have no obligaon to screen, edit or monitor User Content, we may delete or remove
User Content at any me and for any reason.
9. HYPERLINKS
You may create a text hyperlink to our Services for noncommercial purposes, provided such link
does not portray EZ or any of its products and services in a false, misleading, derogatory or
otherwise defamatory manner and provided further that the linking site does not contain any adult
or illegal material or any material that is offensive, harassing or otherwise objeconable. This
limited permission may be revoked at any me. You will not use the EZ logo or other proprietary
graphic of EZ to link to our Services without our express wrien permission.
10. THIRD-PARTY CONTENT
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In addion to User Content, EZ may provide third-party content on our Services and may provide
links to web pages and content of third pares (collecvely, the “Third-Party Content”). EZ does not
endorse or adopt any Third-Party Content and can make no guarantee as to its accuracy or
completeness. EZ does not create, update, or monitor Third-Party Content and is not responsible
for any Third-Party Content. You are responsible for deciding if you want to access or use
Third-Party Content or applicaons that link from our Services. Your correspondence or business
dealings with, or parcipaon in promotions of, or adversers found on or through our Services are
solely between you and such adverser. Access and use of such Third-Party Content, including the
informaon, materials, products, and services on or available through any third-party sites is solely
at your own risk.
11. FEEDBACK
You may submit quesons, comments, suggesons, ideas, original or creave materials or other
informaon about EZ or our products or Services (collecvely, Feedback”). We reserve the right to
incorporate Feedback in our products and Services and otherwise use and fully exploit Feedback for
any purpose, without acknowledgment or compensaon to you.
12. COPYRIGHT AND TRADEMARK COMPLAINTS
We have a policy of liming access to our Services and terminang the accounts of users who
infringe the intellectual property rights of others. If you believe that anything on our Services
infringes any copyright that you own or control, you may nofy us by contacng our support team.
Please note that if you knowingly misrepresent that any acvity or material on our Services is
infringing, you may be liable to EZ for certain costs and damages.
13. INDEMNIFICATION
To the fullest extent permied by applicable law, you will indemnify, defend, and hold harmless EZ,
our subsidiaries and affiliates, and each of our respecve officers, directors, agents, partners and
employees (individually and collecvely, the EZ Pares”) from and against any loss, liability, claim,
demand, damages, expenses or costs (“Claims”) arising out of or related to:
(a) your access to or use of our Services;
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(b) your User Content or Feedback;
(c) your violaon of these Terms;
(d) your violaon, misappropriaon or infringement of any rights of another (including intellectual
property rights or privacy rights); or
(e) your conduct in connecon with our Services.
You will promptly nofy the indemnified EZ Pares of any Claim, cooperate with the indemnified EZ
Pares in defending the Claim and pay all fees, costs and expenses associated with defending the
Claim (including, but not limited to, aorneys’ fees). The indemnified EZ Pares will have right to
retain sole control of the defense or selement of any Claim (at your expense). This indemnity is in
addion to, and not in lieu of, any other indemnies set forth in a wrien agreement between you
and EZ or the other EZ Pares.
14. DISCLAIMERS
We do not control, endorse or take responsibility for any User Content or Third-Party Content
available on or linked to by our Services.
Your use of our Services is at your sole risk. Our Services are provided as is” and “as available”
without warranes of any kind, either express or implied, including, but not limited to, implied
warranes of merchantability, fitness for a parcular purpose, tle, and non-infringement.
In addion, EZ does not represent or warrant that our Services are accurate, complete, reliable,
current or error-free. While EZ aempts to make your access to and use of our Services safe, we
cannot and do not represent or warrant that our Services or servers are free of viruses or other
harmful components. You assume the enre risk as to the quality and performance of the Services.
EZ and its affiliates do not guarantee the quality, suitability, safety or ability of Brands. You agree
that the enre risk arising out of your use of the EZ Plaorm, and any service requested in
connecon therewith, remains solely with you, to the maximum extent permied under applicable
law.
EZ and its affiliates are not responsible for the conduct, whether online or offline, of any User,
Brands, mobile operator, or any other third party. You are encouraged to use a reasonable degree of
sensibility and cauon when interacng with other Users, Brands or any other third party.By using
the EZ Plaorm and parcipang in the Services, you agree to accept such risks and agree that EZ is
not responsible for the acts or omissions of Users, Brands, mobile operators, or any other third
party.
EZ and its Affiliates expressly disclaim any liability arising from the unauthorized use of your User
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account. Should you suspect that any unauthorized party may be using your User account or you
suspect any other breach of security, you agree to nofy us immediately.
15. LIMITATION OF LIABILITY
EZ does not sell, make or intervene in any way, with the producon of any food sold by Brands. EZ
only provide the ability to search for and find Brands that make the Products available to the User.
The Brands featured in our site have, and agree to comply with any local and country laws, rules,
regulaons, and hygiene standards applying to food preparaon, sale, markeng and safety
requirements. EZ does not accept any responsibility for the failure of any Brands featured on EZ
Plaorm to reach the accepted and adequate standards required.
EZ do not in any way guarantee the quality of any food or that any product supplied complies with
any applicable laws. Although EZ uses every effort to provide accuracy, we cannot and do not
guarantee that the menu displayed on the EZ Plaorm is what is actually provided to the Users.
A Brand may state that food preparaon is in accordance with special standards such as "organic,"
"macrobioc" or allergen-specific standards such as "nut-free", "gluten-free" or "lactose-free".
However, EZ does not independently invesgate or verify such claims, and will not be held
responsible if any food is prepared in any different way or environment.
The Brand agrees to be the sole responsible for delivering the food and shall be the sole
accountable for safety of the food and for any complaint related to health issues caused due to the
consumpon of the Brand’s food.
EZ Pares will not be liable to you under any theory of liability whether based in contract, tort,
negligence, warranty, or otherwise for any indirect, consequenal, incidental, special damages or
lost profits arising out of or in any way related to these Terms or our Services, even if EZ or the
other EZ Pares have been advised of the possibility of such damages
The limitaons set forth in this secon will not limit or exclude liability for the gross negligence,
fraud or intenonal misconduct of EZ Pares or for any other maers in which liability cannot be
excluded or limited under applicable law. Addionally, some jurisdicons do not allow the exclusion
or limitaon of incidental or consequenal damages, so the above limitaons or exclusions may not
apply to you.
16. RELEASE
To the fullest extent permied by applicable law, you release EZ Pares from responsibility, liability,
claims, demands, and/or damages (actual and consequenal) of every kind and nature, known and
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unknown (including, but not limited to, claims of negligence), arising out of or related to disputes
between users and the acts or omissions of third pares.
17. TRANSFER AND PROCESSING DATA
By accessing or using our Services, you consent to the processing, transfer and storage of
informaon about you in and to the United Arab Emirates and other countries, where you may not
have the same rights and protecons as you do under local law.
18. DISPUTE RESOLUTION
In the event of any dispute or difference arising between the Pares out of or relang to this
Agreement or to the breach thereof, the Pares shall use their best endeavours to sele such
dispute or differences. If the Pares cannot resolve any dispute between them, then either Party
may refer such dispute to the jurisdicon of Abu Dhabi Courts.
19. GOVERNING LAW
These Terms shall be governed by and interpreted and enforced in accordance with the laws of the
United Arab Emirates, as applicable.
If any provision of these Terms is held to be invalid or unenforceable by a court of competent
jurisdicons, then any remaining provision will remain in effect. These Terms constute the enre
agreement between us regarding our Service, and supersede and replace any prior agreements,
oral or otherwise, regarding the Service.
20. NOTICE
EZ may give noce by means of a general noce on the EZ Plaorm, electronic mail to your email
address in your Account, or by wrien communicaon sent to your address as set forth in your
Account. You may give noce to EZ by wrien communicaon to EZ markeng email address at
21. TERMINATION OR SUSPENSION
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We reserve the right, without noce and in our sole discreon, to terminate or suspend your right
to access or use our Services or to disconnue all or a part of the Services. We are not responsible
for any loss or harm related to your inability to access or use our Services.
22. MISCELLANEOUS
If any provision or part of a provision of these Terms is unlawful, void or unenforceable, that
provision or part of the provision is deemed severable from these Terms and does not affect the
validity and enforceability of any remaining provisions. These Terms constute the enre
agreement between you and EZ relang to your access to and use of our Services. The failure of EZ
to exercise or enforce any right or provision of these Terms will not operate as a waiver of such right
or provision. The secon tles in these Terms are for convenience only and have no legal or
contractual effect. Except as otherwise provided herein, these Terms are intended solely for the
benefit of the pares and are not intended to confer third party beneficiary rights upon any other
person or enty. All of your transacons and communicaons with us may, at our opon, be
conducted electronically.
23. CHANGES TO TERMS
We may make changes to these Terms from me to me. If we make changes, we will provide
noce of such changes, such as by sending an email noficaon, providing noce through our
Services, or posng the amended Terms to our Services and updang the “Last Updated” date
above. Unless we say otherwise in our noce, the amended Terms will be effecve immediately and
your connued access to and use of our Services aer we provide noce will confirm your
acceptance of the changes. If you do not agree to the amended Terms, you must stop accessing and
using our Services.
24. CONTACT
If you have any quesons or concerns regarding the Services or these Terms, please contact EZ at
office 123. cloud spaces, yas mall, abu dhabi ,Support@ezbz.ae.
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